Do you need a coach?

Your need for coaching might be greater than you think.

Are you stuck in a technical job?

Are you stuck at a level that no longer satisfies you, and you think you'd make a stellar chief operating officer? If you have specialised skills, such as financial knowledge, fundraising or computer expertise, you may need a leadership coach to help you get out of your rut, er, niche.

Do your softer skills need work?

You may be a brilliant negotiator, a financial whiz or a technical genius. But do you have what it takes to manage other high-level employees? If your communication skills have been a sore spot during your annual reviews, a leadership coach might be able to help.

Are you doing just fine, thank you?

That's great. But "just fine" for your current job level might be "not good enough". If you're happy where you are, that's fine. But if you want to get to the next level, a coach can help you identify your strengths and weaknesses.

Have you lost enthusiasm?

Are you finding it difficult to get out of bed in the morning? If the projects that used to excite you now fill you with dread, you may need a career coach. But if you want to stay in your job, a leadership coach could help you identify new challenges within your industry

Are your team dynamics suffering?

Are you still getting along with the other senior managers on your team? If your interpersonal dynamics have suffered, it's time to find out why. Leadership coaches can work with you alone, or they can work with an entire team.

Do you have high staff turnover?

How does your retention compare with that of your competitors? How does it compare with your retention a year ago? If your employees seem like they've lost some of their enthusiasm, it might not be the winter blues. There may be some underlying problems you need to address.

Have you just made a big transition?

If you started a new job or just taken on a new member of your senior leadership team, there may be more adjustment pains than you expect. If you're experiencing friction with a new boss or a new subordinate, a third party may be able to help you adjust.

Is your market in flux?

Global warming, emerging markets, spiraling health care costs: Is your company prepared for the global trends overtaking the business world? If you feel like you're not prepared to confront 21st-century challenges, you could pass the baton--or hire some help.

Why not give yourself the best Christmas present ever? Start the New Year with an Enfys Acumen coaching programme and make 2008 your best year yet.

12 Tips for Christmas Networking - Advice on how to make the most of those seasonal networking opportunities

Networking is WORK! Don’t be fooled into thinking otherwise. You can enjoy it for sure, but to be effective you should be alert to opportunities at all times and remember that you’re not just out to have a good time.

I have written before about my passion for networking and its value in a successful marketing toolkit. Recently I became the founding leader of a brand new networking group in Newport called 4Networking. To book a place at the next event click here.

The need for people to develop their business development and networking skills is vital. As a business coach I know that this does not necessarily come easily to everyone – most of us have to learn these skills and develop a formula which works for us.

The business landscape has changed in the past few decades, and continues to evolve at pace. How do you get past first base? Your reputation? Expertise? Level of service? Competitive pricing? That’s what they all say, and it’s all very important. But the bottom line is that business is still done face to face. People do business with people they know like and trust. Everyone in the business community is either VISIBLE or INVISIBLE – no-one wants to be invisible in their networks.

Networking is a skill and most people need some training before they perfect it. It is also a science. To be effective at networking you have to be clear about who you need to network with, otherwise any successes you gain are by sheer good fortune. Make a list of clients whom you wish to court and another list of potential targets that you would like to meet and with whom you would like to develop a relationship. Without the relationship you are unlikely to get past first base. Once you have done these tasks you will be able to gauge which of the many Christmas party invitations that land on your desk you wish to accept and by following your strategic plan you will be able to make an informed choice rather than a possibly more haphazard approach.

But remember, if you feel uneasy about walking into a room and striking up a conversation with someone you have never met before, you are not alone. The first three things to remember are STOP! LOOK! And LISTEN!

Stop…
…And think for a minute about what might interest others before going on about your work (even if you do something absolutely fascinating). Try to practise your small talk – what is your favourite film; book; food; holiday destination? (If you have to think too long about your favourite book you watch too much television!)

…Talking about how bad the weather/car parking/economy is. This can drag the conversation down, so be positive. Be someone that people enjoy talking to (accentuate the positive, eliminate the negative, don’t mess with mister in-between)

…And take a little while to think about what makes you interesting (there must be something)

…Going into your pocket for a business card after just a few minutes (what’s all that about?). There are no prizes for collecting the most business cards – people never gained more business by collecting business cards alone.

Look…
…And use your eyes when you arrive to get a sense of the occasion.
…For someone appropriate to talk to, then simply go up and introduce yourself. Don’t wait too long, or before you know it you’ll be reading the fire escape instructions and drinking too much. Don’t be the weirdo on their own!

…But with your brain engaged. If two people are deep in conversation leave them alone (they may be looking for mistletoe, not company)

…Confident and relaxed, make eye contact and smile (look at their body language for signs they would rather be washing their hair or painting the lounge ceiling). And remember to look good! Dress for success (polyester musical Christmas tie? Trying too hard?)

Listen

…Actively by looking as if you are listening as well as simply hearing

…To names at the beginning of conversations and repeat them a few times to embed them (this is important, so concentrate)

…By adopting good posture and an appropriate distance (just over a metre shows you are interested: too much closer and you are too interested, too much farther away and you are a stalker!)

…And affirm with little noises like uh-huh and mm as well as nods and the like (shows you are conscious, always a good thing), and with occasional interjections, making relevant comment and adding your own stories (shows you understand, but avoid taking over)

…and PS
It was that inveterate socialite and party animal Oscar Wilde who said, “Only the shallowest people do not judge by appearances.” So if you are one of those people, remember – the rest of us do!

Enjoy all the parties, but consider what you’ll look like at the end of the night, not just what you’ll look like at the beginning.

We would be delighted to help you decide on the best networking strategy for your business. Why not plan some networking coaching for the New Year?

Getting the most from Executive Coaching.

Executive coaching is beginning to be seen as less of a solution to a problem and more of a tool to help people realise their full potential. With increasing numbers of top-level executives having tried and benefited from it.

Fellow coach, Matt Henkes has looked at how its effectiveness can be measured.It wasn't too long ago that many saw business coaching as just the latest fad, soon to find itself condemned to the same pile as sparkly disco trousers and the CB radio. However, with increasing numbers of firms turning to coaches to help employees realise their full potential, is it something HR should be seriously considering for its executives?

Executive coaching has increased steadily since the late 1990s, despite some experts considering it to have a limited shelf-life. As proof of its growing popularity, a 2005 study from the Chartered Institute for Personnel and Development (CIPD) suggested that almost 90 per cent of organisations employed coaching activities in their leader development strategies, with two-thirds hiring external coaches to work with more senior or high-potential employees.

Gil Schwenk, principal consultant at the Bath Consultancy Group (BCG), believes its popularity could be due to the fact it is often more effective than simple, traditional training courses because the development is focused on the individual. However, it's not an either/or choice, he adds. "There's a place for both as they do different things," Schwenk explains.

The confusion seems to be over what coaching actually is, compared to mentoring or training. Isobel Rimmer, director of coaching firm Masterclass, describes it in terms of holding a mirror up to the person being coached. "They're seeing for themselves what they're doing and what they're thinking, and then making decisions on whether they like what they see and whether they need to change," she says. "The sharp HR people are very aware now of how coaching can be a very powerful way of working with people and raising the bar in what they do."

Choices

Coaching can come from within the organisation or from exterior consultants. Which you use will depend on your budget and what you want to achieve.

Although it is often cheaper in the long run to train up a cadre within your firm than to hire an outsider, it is worth considering that the relationship between an internal coach and an executive who may hold a fair amount of sway in the company is unlikely to be as fair and frank from both sides as it could be with an external coach. Senior executives are less likely to divulge their deepest professional fears to a subordinate.

As a coach, our job is to challenge our subject. If you're working with a client as an external coach and you push them too far, you've lost one of your clients, says Schwenk. If you do that as an internal coach, you've lost your job. "It’s extreme and rarely happens, but it's a concern that might be there for internal coaches," he adds.

Coaching is 'hip' at the moment, but is still a relatively new discipline. And with so many firms employing the approach, it's important not to just jump on the bandwagon. All parties must be clear on what is expected from the process, which is why discussions between HR, the coach and the coachee, can help define what these goals are. For example, if the goal is to modify a number of behavioural shortcomings, these must be agreed in the coaching contract.

Measuring

There are various ways to measure whether the sessions have been effective. Sharon Brockway, a senior consultant at the Roffey Park development consultancy, believes the trend for many firms is to look at the individual experience, often using one-to-one conversations between the coachee and HR to gauge effectiveness.

There are useful pieces of information HR practitioners can gain from these types of interviews. Even though it may seem quite a one sided view, it can show you if the coaching has been effective in the eyes of the individual. How effective that is in terms of their changed behaviour might be another story, but you are at least gaining a sense of their perception of the process.

Another approach becoming popular is to gather 360 degree information before and after the coaching process to glean any changes in behaviour or performance. The drawback to this, however, is the large amount of information that needs to be gathered and collated by HR. "Not all of it will necessarily apply to the coaching context," warns Brockway. "In that sense, it makes quite a lot of work for HR – separating out what is key for the coaching process and what isn't."

However, it is possible you won't have any specific aims defined at the beginning, depending on why you have employed a coach. Brockway says HR directors are increasingly turning to coaches as a way of helping senior figures reach their full potential, rather than to fix a problem. In this instance, there may not initially be any particular area that demands attention; the manager is already good at their job and the specific skills or behaviours they need to work on will only become apparent as the sessions progress.

This is a relatively new approach in the coaching world and an area where there is currently much discussion. "Some people are saying there's advantage in keeping it loose and letting the goals develop as you go through it," says Schwenk. "I think there’s merit in that."

However, he admits he is "concerned" by this approach. Firms are investing a lot of money into the process while not being clear about why they want coaching in the first place.

Coaching can be a good way to help senior people who often have no one in whom to confide openly about their hopes and feelings. "The benefits of having someone to listen are clearly very hard to measure," says business psychologist Sherridan Hughes. "But if someone feels that they benefited from the coaching and are not able to put a finger on exactly how, that should not be discounted."

What ‘Coaching’ means to a hotel management team

I recently came across this article, and thought I couldn't have said it better myself, so here it is:

Be Thankful - Author Unknown

Be thankful that you don't already have everything you desire,
If you did, what would there be to look forward to?

Be thankful when you don't know something
For it gives you the opportunity to learn.

Be thankful for the difficult times.
During those times you grow.

Be thankful for your limitations
Because they give you opportunities for improvement.

Be thankful for each new challenge
Because it will build your strength and character.

Be thankful for your mistakes
They will teach you valuable lessons.

Be thankful when you're tired and weary
Because it means you've made a difference.

It is easy to be thankful for the good things.
A life of rich fulfillment comes to those who are
also thankful for the setbacks.

GRATITUDE can turn a negative into a positive.
Find a way to be thankful for your troubles
and they can become your blessing.

Individual Performance Coaching for Teachers and School Leaders

For some months now the Enfys Acumen has been promoting a performance coaching programme for teachers and school leaders. During October 2007, two major developments have taken place.

Firstly, I have started delivering a coaching programme for a primary school teacher in Monmouthshire. Funded entirely by a grant from the General Teaching Council for Wales, the coaching programme for this teacher is focusing on issues that have been agreed with the school's headteacher.

Secondly, I have been recruited as an associate of Dysg, the Welsh Assembly Government division focusing on on improving the quality of teaching and learning in the post-14 education and training sector.

Headteachers and teachers interested in introducing performance coaching in their schools are encouraged to read this extract from an Enfys Acumen information sheet:

What is coaching?

Generically, coaching is a form of support for individuals as they decide what they want to achieve in their career, relationships, health, finances - in fact any area of their lives. Coaching has developed from the stages of mentoring and guiding to empower people to make decisions about their lives and to support them whilst taking the necessary action to achieve what they decide they want.

In a professional setting like a school, an independent coach can reflect ideas, evoke solutions and support their implementation in a way that few organisational insiders could ever do. Individual or one-to-one coaching is ideal to work with a person who wants to develop themselves on issues that are unique to themselves. Individual coaching is the best choice in the following scenarios:

· support for a new member of staff or a recently promoted teacher or manager. Research suggests that 1 in 8 workers resign before getting to grips with a new role and the average worker needs a minimum of 5 months to become competent in a new job. Competency in a role is usually directly related to the levels of confidence felt. Coaching increases individual confidence and therefore reduces the time needed for competency to occur

· to provide extra recognition to high achievers and a school’s future leaders

· to help an individual meet key performance indicators

· to assist an individual to increase their confidence in their role

· support for an individual who has non-work related issues that are affecting his/her performance

What are the benefits of coaching?

· coaching enables people to find clarity in a situation where currently they feel unsure of what is the 'next step' to take

· coaching helps people to find their best decision making state of mind so that they can trust their choices and move forward without doubt

· coaching helps people with strategies to achieve what they want

· coaching gives people a support mechanism to stretch them out of their comfort (or discomfort!) zone

· coaching gives people someone to help maintain motivation on action where they might previously have given up

How does coaching take place?

Coaching sessions last between 60 and 90 minutes. These can be either face-to-face or more usually, over the telephone.

Having a series of coaching sessions is ideal because this enables people to build up momentum to be empowered to continue with their action plans after the coaching sessions finish. We suggest that booking a series of 4 coaching sessions is a good starting point. 10 sessions tend to be the average.

How to introduce coaching into your school?

Organisations that are most successful at introducing coaching have been found to introduce coaching throughout their organisations. Very importantly, having senior management support when implementing coaching greatly increases the success of coaching initiatives in the workplace.

Fifty per cent of UK Companies now have coaching initiatives within their organisations.

How much does coaching cost?

Single session	Block of 4 sessions	Block of 6 sessions	Block of 10 sessions
£100	£360	£480	£750

NB A grant is currently available from the General Teaching Council for coaching. Additional discounts available for contracts to coach more than one member of staff

About the Enfys Acumen Coach

Nigel Griffiths is the founder of The Enfys Acumen and has been coaching for most of the last 20 years, but he admits that he hadn’t realised that’s what it was called until relatively recently. And now regularly receives coaching himself!

He initially qualified as a teacher in special education and after a couple of years teaching became a manager and developer of voluntary services. Starting from humble beginnings he rose through the ranks to the role of chief executive of a national charity with resources worth £4.5m and doubled the staff team in a three year period.

Nigel has always been committed to personal development. In 1998 he was awarded an MSc in Interprofessional Studies and more recently an Advanced Diploma in Marketing for Coaches. In order to enhance his skills he is currently working towards diplomas in Personal Performance Coaching and Executive and Management Coaching, both with Europe’s top Coaching Academy. Nigel is an avid reader of management theory and theology.

Nigel was born and bred in Holyhead, North Wales and is semi-fluent in Welsh. He has lived in Newport, South Wales since 1984 (except for 2 years “missionary work” in Shropshire, England in the late 1980s). He actively supports his children’s leisure activities and is a leader in the Scout Movement (CRB checked).

For larger coaching projects, the Enfys Acumen works with a core group of qualified/respected and experienced coaches.

Plan Your Perfect Christmas Now

As the shops begin to display their full ranges of seasonal gift ideas, they are putting plans into action that were formulated almost a year ago. For many of us, Christmas is a last minute rush and an expensive time of rampant consumerism and materialism.

So at the Enfys Acumen, we believe this is a good time to start planning your own perfect Christmas. Not in a materialistic sense, but in a sense that is measured by contentment and satisfaction.

In a few one-hour telephone conversations, at weekly intervals, I invite you to review where you are now and where you want to be in the future. Together we can create a strategy for getting to where you want to be and define the actions that will produce the desired results.

I’m always keen to point out however that a coach is simply the catalyst. It is the you, the client who makes the decisions and the commitment. For a great many of my clients, the weekly reporting back of progress is the spur that keeps them on target.

A lot of Christmas stress results from people trusting to luck that ‘everything will be alright’ rather than taking control and ensuring that they actually make everything as they want it to be.

I frequently ask my clients,

“What would you choose to do in your life if you could do absolutely anything with no limitations, no prospect of failure and no accountability to anyone?”

I am no longer surprised when clients answer this innocent question with a long list of what they don’t want to do. It seems to be a natural reaction. I don’t let them off the hook that easily. I listen and keep returning to the positive side of the question. Eventually I will get them to admit to themselves, and often this is for the first time, what it is that they really want to do. This awareness can be the best Christmas present that you can give to yourself.

It is nowhere near as selfish as it sounds either. My clients discover that, once they have a plan for their life and achievements and are working towards its fulfilment, all the other areas of their lives improve as well. Partners, relatives and colleagues alike notice a new sense of purpose, a new enthusiasm and a contagious happiness.

You may not be able to wrap all this up in pretty paper but even so, its value is beyond measure.

I am always happy to discuss this or other aspects of my approach to coaching, absolutely free of any cost or obligation. You can contact me during usual office hours on 01633 769657 or by email anytime.

Use These Longer Evenings

If, like me, you lead an active outdoor life you will think of the autumn dusk as coming too early and making your evenings shorter. If you spend much of your time indoors you will see them as longer evenings.

The hours of darkness are the same for everyone. It is only your perception of them that is different. As a professional coach I notice that no two people see the world
in exactly the same way. The art of achieving success in life is to ensure that you see every challenge or opportunity in its most positive light - and this is a great time of year to start doing this.

In a few one-hour telephone conversations, at weekly intervals, I invite my clients to review where they are now and where they want to be in the future. Together we create a strategy for getting to where they want to be and define the actions that will produce the desired results. As I always say, moving from dreaming to action.

I am quick to point out that as the coach, I am simply the catalyst. It is the client who makes the decisions and the commitment. For a great many, the weekly reporting back of progress is the spur that keeps them on target.

Many of us are too busy working at earning a living to actually take time out for living fully. I begin by asking a client,

‘What would you choose to do in your life if you could do absolutely anything with no limitations, no prospect of failure and no accountability to anyone?’

I am no longer surprised when clients answer this innocent question with a long list of what they don’t want to do. It seems to be a natural reaction. I don’t let them off the hook that easily. I listen and keep returning to the positive side of the question. Eventually I will get them to admit to themselves, and often this is for the first time, what it is that they really want to do.

Coaching is a painless procedure that seeks to eliminate limitations, ensure success and allow individuals to take personal responsibility for their own lives.

Some clients are amazed at how liberated they feel when they realise that they can and should take control over their own lives. Too many just go with the flow and respond to the pressures of what others think they should do. With coaching they can change from this ‘victim’ mentality to one of ‘victor’ thinking. And anyone can do it.

I am always happy to discuss this or other aspects of my approach to coaching, absolutely free of any cost or obligation.

Doesn't time fly

I've just realised that it is over a month since I lasted posted to my blog. No excuses, just busy I'm very glad to say. Serious bloggers will note that this is not really good enough and you should contibute something to you blog on a regular basis.


Earlier on today I came across this quote from the mountaineer, WH Murray and really think it is worth repeating its entirety

"Until one is committed there is hesitancy, the chance to draw back, always ineffectiveness.

Concerning all acts of initiative (and creation), there is one elementary truth, the ignorance of which kills countless ideas and splendid plans: that the moment one definitely commits oneself, then Providence moves too.

All sorts of things occur to help one that would never otherwise have occurred.

A whole stream of events issues from the decision raising in one's favour all manner of unforeseen incidents and meetings and material assistance, which no man could have dreamt would have come his way.

I have learned a deep respect for one of Goethe's couplets:

'Whatever you can do, or dream you can, begin it.
Boldness has genius, power, and magic in it.'"

I'm off on a family holiday for a couple of weeks. In the meantime why not visit our website www.enfysacumen.com. I'd love to hear from you when I return.

Retreat for Summer Miracles

Indians, we are told, do it more than any other nation. People with religious beliefs often do it once a year. Captains of industry do it less often. You can do it whenever you like.

For centuries, the practise of taking time out to do something different has been recognised as a sure-fire way of recharging your batteries, igniting your enthusiasm and solving problems. In commerce it is sometimes called a sabbatical, others may call it going on retreat, I’ve often called it an away-day.

We could all benefit from this simple procedure, couldn’t we? I’ll even go a step further. You don’t have to spend a week as a hermit on a mountain top. Just one day will release amazing benefits and the best part is that it doesn’t cost anything.

As a coach, I see that many of my clients benefit from this simple change to their routine. When you put a little distance between yourself and your routine challenges or issues, you see them in a different light and from a different perspective. You may even create a few miracles for yourself as a result. These will come as flashes of intuition that can lead you to take the action needed to resolve a problem.

Look at it this way, If you look at something, say an apple, and hold it close to your face so that it is touching your nose, you will see a very small part of it. Hold it at arms length and you will see the whole apple and its texture and colours. Look at it from the other end of the room and you won’t see the detail but you will see it in the perspective of its surroundings and in true proportion. It is the same with issues or problems. You add distance and see them from a new angle.

I know the weather out there this week might not seem like summer, but this is a great time of the year to do this. Simply set a weekday date in your diary right now, when you will take off to the countryside, the hills or the beach. Go by car, bike, train or on foot but go to somewhere that you have never been before and where you can be sure of some space alone. Set off early and plan to be out all day. Leave your mobile phone at home and travel light. Then just wander around for the day, thinking of nothing, focusing on the ‘now’ experience.

Many coaching clients are amazed how easy this is. They are ‘off the leash’ and just by being in a different place they find that their thoughts turn to solutions and answers rather than problems and challenges. You create in life what you think about.

So, make that date in your diary now. Look forward to it, keep it without guilt, enjoy it and return refreshed.

I am always happy to discuss this or other aspects of my approach to coaching, absolutely free of any cost or obligation. You can contact during usual office hours on 01633 769657 or by email.

If you do the same thing, in the same way, you will get the same results. Your away- day summer retreat may be the one enjoyable change that you need to create those spectacular ‘miracle’ results that you know you deserve.

Getting out of the grip of busy-ness

Regular readers of this blog, will know that I am quite a keen gardener and I try to spend as much time as I can in my allotment. I often end a session spending a few minutes just sitting on a bench admiring the sunset, listening to the birds, contemplating my seedlings and what I can plant next and recently I watched a couple of bats zigzagging around me hunting for their evening meal, I am in heaven.

However, I am also reminded of how we all get caught up in the grip of “busy-ness.” The compulsion to complete things, meet deadlines, fit in just a bit more and then a bit extra.

This was a timely reminder for me that being “on the go” over a long period of time does take its toll. I am reminded of the stress I suffered before escaping the rat race to start my own organisational development and coaching practice and live my dream.

We are living in times where busy-ness has become the norm for most people - beyond a choice – almost a survival necessity. But where does it end?

Here are some thoughts, reflections and reminders for you:

1 Being constantly busy can rob us from focusing on what is truly important rather than what is urgent along with a consequent list of activities to tick off. Keep an eye on your more developmental and progressive, long-term goals and remember, sometimes “less is more.”

2 Important and nurturing relationships can be overlooked in favour of other more pressing work demands. The quality of those very relationships, which provide us with nourishment and care, can suffer.

3 As much as we may love doing what we do, we are much more than our jobs.

4 Take a few minutes and do a “busy-ness scan”. Where and how might you be over stressing yourself? Watch out for any body signals that need attention. Do not ignore the basics of good health and self-care. This is what will give you the longevity so you keep doing what you love doing..…longer!

5 Consciously schedule time to chill out for some serious rest, relaxation and fun. Down times are good for re-fueling your mind, body and soul. And yes – you may have to re-visit your priorities, time frames, delegation, and practice of saying NO. And as you do this, how about a “gratitude scan” for all that is still wondrous about your life?

So take a pause and get in touch with where you might be out of balance and take some positive and healthy steps to connect with the neglected you.

Just because you can do something, doesn’t mean you should keep doing it. If you would like some coaching in your life - management, executive, corporate / organisational or life coaching, why not contact the Enfys Acumen today.

Kicking bad habits into touch

Everybody has bad habits. Everybody – I do, you do, we all do!

Now granted, some people have less than others and some people's bad habits are more grating than those of others, but we all have them. What is great is that we don't have to! Imagine a life where you couldn't change? What kind of life would that be? But we can, so let's!

There are two kinds of bad habits: Those you know you have that others may or may not know about, and those you don't know you have but everybody else knows you have! For the sake of everybody involved we ought to get rid of them all, right?

So how can you get rid of some of your bad habits? The answers simple, but hard. Ask somebody to be brutally honest with you! You might think, "But I'll be embarrassed." Would you rather everyone talk behind your back? Get up the courage and ask. Ask somebody who loves you and has your best interest in mind. Be gracious and don't defend your self. Just accept it and work on it.

What about the ones we know about - which are all of them once your good friend tells you the ones you were missing? Those are the tough ones. How do I know they are tough? They must be tough if you know about them and yet you still have them! If they weren't tough, they would be OLD bad habits! Am I right?

So how do you break a bad habit? How do you kick it into touch out of your life? Here are a few things that must be a part of the plan in order to see that stuff gone forever!

1. You must want them to go. That's right, some people want them to stick around. We have all seen dads choose alcohol over their grandchildren. I’m sure you have seen smokers continue smoking while watching their parents die of emphysema. They don't want them to go. The first thing is to go deep into the recesses of your heart and ask, "Do I really want to give this up?"

2. You do? Good. Step two: Make up a list of all of the reasons you want to quit your bad habits. Make them positive. Make the list long! Start with the really powerful and dramatic if you need to. Now memorise them. Put them in your mind. You are making connections between stopping the bad behaviour with what good things you will get from doing so. If you want to lose weight, then picture yourself slim and looking good in those skinny people clothes! If you want to stop smoking, picture your wife actually kissing you rather than sending you to the bathroom to brush your teeth!

3. Choose. That is right. Once you have the information, this comes down to one thing: It is an act of the will. Choose to do it. Say to yourself throughout the day, "I am choosing to..." Eisenhower rightly said, "The history of free men is written not by chance but by choice, their choice." It is your choice. You can write your history.

4. Take action! Point four is tricky because there are two philosophies about this. One theory is that you must take massive action. You must go all or nothing. Using the weight loss example, this person would go spend hundreds of pounds to join a gym, rework their daily routine and hit the treadmill everyday for a year. They will get rid of all fat in the house. They go all out! That works for some. Others would burn out on that, feel like failures and be worse off than before. They should start out slow, taking baby steps, but working diligently toward a planned goal. This person would decide to start walking three days a week. They would decide to limit dessert to two nights a week, down from seven. See how this works? Either way is okay as long as you get to the goal eventually. Which one am I? The first two people to email me with the correct guess will win four free coaching sessions to help them succeed.

5. Tell somebody. This is your accountability partner. Tell them your goal and tell them your plan. Write it down for them and have them ask you on regular intervals about your progress. This will prove invaluable!

6. Recover from failure. Inevitably most people will have setbacks. The key is to have them be setbacks and not turnbacks! Pick yourself up and get going again. Some people may want to lose 3 stone in weight and after losing two they eat a slap up takeaway. Then they feel bad and give up. Don't! Reset your goal for another two weeks and get going again. Chalk it off to experience! Say to yourself, "Sometimes you win and sometimes you learn."

7. Reward yourself. That's right. You should regularly congratulate yourself by rewarding yourself with some gift to yourself. Start small with small victories and plan a big one when you are finally and for sure over the habit.

Is it that simple? Most of the time, no it is definitely not. Habits are hard to break. There are so many intangibles that it would be hard to cover them all. But this is a simple and workable plan that will help you make great strides if you apply the principles.

For more information about coaching from the Enfys Acumen, why not get in touch today.

Why coach? What's the return for investing valuable time in coaching?

Every organisation has its own approach to performance management and coaching, but more often or not coaching is something a line manager or supervisor does to a more junior member of staff.

At the Enfys Acumen we view coaching as an interactive process. Our approach to coaching helps individuals grow as professionals and contribute fully to the success of an organisation or business. Done well, it can turn performance management into a collaborative process that benefits everyone.

In today's environment of rapidly changing technology and evolving organisations, coaching can have a strategic impact. It ensures continuous learning and develops people to meet current and future needs. Coaching is an investment that you make in developing your key resource, people, for the long-term benefit of the organisation.

About 6 out of 10 (59%) organisations currently offer coaching to their managers and executives, according to a survey of more than 300 companies by Manchester, a human capital consulting firm. Another 20% of organisations said they plan to offer such coaching within the next year.

Here's why

Most organisations need to improve productivity to fuel growth and profitability. Productivity doesn't happen when people are only focusing on the financial or technical issues. They also must build the capacity of managers to help their employees with the intangible elements of human interaction - because the work gets done through personal relationships. The key to ROI is developing and sustaining individual and group behaviours through personal relationships to achieve the desired business results. Executive coaching encourages the organisational development to get this done.

The Enfys Acumen is leading the way with executive coaching and can work with all kinds of organisations and businesses to develop the capability of their staff. Ask us how we can support you to introduce coaching into your workplace.

What makes a successful leader?

No one questions that effective leadership determines the success of an organisation. Management that places a strong focus on high impact leadership can instil trust and passionate commitment to the organisation's goals, mission and vision, even during turbulent times. It is that commitment that drives profitability and success.

How does an organisation define "high impact leadership" today, and how is that different from management models of the past?

The biggest change and trend in leadership has been a shift from a "command and control" model where decisions and orders are dictated from the highest levels to a model that works to inspire and motivate people through empowerment and active participation in decision-making processes.

As a specialist in organisational development, one of the most common requests the Enfys Acumen receives is for assistance in creating a strategic leadership plan that will implement this new model, focusing on identifying and developing key internal talent and linked to succession planning. This is even more critical as organisations become leaner and there is greater reliance on teams.

If you think about of leadership characteristics, there is g an underlying assumption that the individual has to have a good understanding of the business and to have "business savvy."

People skills

Beyond this, however, some of the most important leadership characteristics are strong "people skills," ie ability to build relationships internally and externally, and agility in managing constant change. A strong leader is someone who can create and articulate a vision, but strongly linked to this skill to the ability to motivate people toward that vision.

The emphasis on "people skills" as a critical leadership competency is not surprising. Research into the art and science of effective leadership has consistently identified "people skills" as the critical variable underlying not only successful leaders but organisations that are successful long term.

Effective leadership

What constitutes an effective leader? An effective leader brings out the best in the organisation's people in terms of their aspirations, potential, performance and contribution. They encourage collegial, collaborative and supportive work styles and use this to build strong teams. Leaders seek and welcome feedback and are comfortable analysing both their successes as well as their failures.

Self-awareness

A key component in effective leadership is self-awareness, the ability to recognise and understand your moods, emotions and drives and in particular the impact these have on those around you and the work environment. Leaders who have good self-awareness present as self-confidant without being arrogant, can voice unpopular views and are decisive in the face of uncertainty.

Self-regulation

The second skill is self-regulation. This refers to the ability to manage one's potentially disruptive emotions and impulses effectively, to remain composed during challenging moments and to be able to think clearly and remain focused when under pressure.

The Enfys Acumen’s executive coaching roles bring out the critical importance of self-regulation. One of the more common reasons we are asked to provide individual coaching to an executive is because of overly aggressive behaviour, the "bull-in-a-china-shop syndrome." Typically the individual is technically brilliant, but they leave a human path-of-destruction everywhere they go.

Social skill

Another major leadership component is social skill, which is proficiency in managing relationships and building networks. This includes a number of skills such as the ability to influence and persuade others without coercion, to listen openly, to manage conflict effectively, to inspire and guide individuals as well as groups and being able to serve as a change catalyst.

A leader with good social skill is able to balance business issues with the creative side of the business when there are no longer unlimited resources available. As resources dwindle, maintaining motivation and focus becomes imperative.

Agility

In developing strong leadership skills with the people we work with, another key factor is agility, i.e., the ability to be flexible and adaptable in a constantly and rapidly changing environment. Many organisations are beginning to look at agility as a critical organisational skill, and differentiate this from older "change management" approaches.

In the older organisational models, change was talked about as going from Point A to Point B in a certain amount of time. Once you got to Point B the process was over and that is where you stayed. That model often doesn't work today as changes occur so fast that before you get to Point B, something is guiding you in a different direction Point C, and before you get to Point C it starts changing again.

Agile executives are ones that are able to quickly change their mindset and direction and not stay locked into ideas that forces are indicating are no longer relevant or important. Additionally, agile executives are ones that are flexible in their leadership style and know how to apply different leadership approaches to meet the unique demands of the individuals they manage or the situations they encounter.

The agile leader has to have the ability to lead others through constant change while keeping them motivated and focused. The most effective leaders use a collection of distinct styles--each in the right measure, at just the right time. Such skill is unique and very high-level; and while such agility is tough to put into action, it pays off in overall organisational performance. And the good news is, this high-level executive skill can be learned and the Enfys Acumen can help.

Leadership always starts at the top

The bottom line on effective leadership is that while there are certainly unique business skills, the core of leadership regarding people skills and motivating and inspiring others to a shared vision are the same in most industries. How that occurs or is supported is unique to each organisation and its culture. Regardless of the industry, however, leadership always starts at the top.

To develop leadership in your organisation or business, why not contact the Enfys Acumen today.

Spring Clean Your Life

Spring cleaning has its origins in ancient history. Back then, with no labour saving devices and no electricity, spring marked the start of the season when the weather allowed a complete cleaning of the cave or house.

Since then, the tradition has been maintained but now there is a new angle. It is called coaching and it is, in effect, spring cleaning for your life.

In my view and the view of the thousands of people who receive regular coaching sessions, coaching is one of the most effective ways of staying green and growing instead of becoming ripe and rotten. It is simply a way of looking at where you are now, where you want to be in the future and how you are going to get there.

As a trained, professional coach I help my clients to do just that in a series of one hour telephone conversations at weekly intervals. A few people are able to do this for themselves, but the vast majority find that having an outsider like me to keep them on course is a vital ingredient in their life spring cleaning.

Frankly, I am not interested in how they got to where they are now. The only place that they can start to change their life is here and now. So we focus totally on the future and the actions that will lead to the positive results that they desire.

In the same way that our homes can become musty during the winter months and often look in need of a new lick of paint, so our lives can become a bit tattered and full of mental junk that no longer serves us well.

We all, without exception, carry a load of excess baggage in the form of worry, guilt, fears and false beliefs or expectations. I am a great believer in the power of a positive mental attitude and very few of us ever achieve anything approaching our full potential.

In coaching, clients are shown how they can easily let go of all this baggage to create room in their lives for new and exciting challenges. Many of my clients are amazed at the positive impact that even a small change or shift in attitude can produce. This really is spring cleaning for the mind.

In the same way that the onset of spring is often the catalyst that triggers a burst of domestic action, so a coach can be the catalyst that allows amazing and positive changes to happen.

I am always happy to discuss this or other aspects of his approach to coaching, absolutely free of any cost or obligation. You can the Enfys Acumen at any time or by telephone during usual office hours on 01633 769352.

I am still surprised at how often my clients tell me that their emotional and mental spring cleaning is like a weight being lifted from their shoulders. The joy is that they do it all themselves, I am just there to show them how.

10 tips for developing better relationships

Twenty years ago I qualified as a teacher and my first position was in a residential school for boys who were labelled in those days as emotionally and behaviourally disturbed - an awful label I know and it certainly helped me to realise that labels are for jam jars not for people.

I entered the teaching profession with lots of values and a real vision to make an impact on developing young people. Although I'd had various holiday jobs over the years, this was my first experience of the real world of work. I think at the time I used to see the world through rose tinted specs, but over the next two years my worldview changed significantly and now I realise it wasn't necessarily for the better and has had a very negative effect on my professional life.

The term I started coincided with the appointment of a new headteacher, it was his first headship and even though I am sure he was a great teacher, he lacked a lot of skills in managing and motivating his staff team. I really learnt a lot about how not to manage and motivate people and some of the pitfalls in organisational development.

In the two years I worked at that school, I think I only went into the headteacher's office about three times, one of which was for the actual job interview. I never had any one-to-one support and the only feedback I ever got tended to be negative and involved a ticking off in front of the kids. I'm sure you can well imagine how that made me feel.

Although I enjoyed the teaching side of things I really hated the school environment and couldn't wait to get away from there at the end of the day. I'm sure I used to get on my housemates nerves moaning about my job and complaining or rather in line with my view of life at the time, I would be making excuses for my boss. After all it was his first management position, he was only developing his skills too!

One day things really hit home. I had gone home quite upset and started making excuses for the headteacher again when a friend really pulled me down to earth.

"Stop there!" she said "This man is your manager, he's doing the job because he demonstrated to someone he could do it , he is getting paid twice as much as you are, you deserve to be supported and developed in your role."

I thought right, I either stand up to him or get out of that environment as soon as I possibly can. I chose the latter and at the end of term I was gone, off to pastures new and out of the teaching profession completely. I was escaping or running away. What I resolved in my own mind however was that I would never again expect less than the best possible support from my line manager.

Now I have had several jobs since that first teaching job and have had some great managers and some downright awful ones. What I did however was set myself some very high expectations for the way I wanted to be managed and how I, in return, would manage my staff. When my manager or the people responsible for employing and supporting me didn't fulfil my expectations of them or if my staff didn't meet my standards and in my mind, refused to be motivated and led in the right direction, I would often get myself into a rut of depression and consequently the quality of my own work and impact would suffer. I would be on a downward spiral until I lifted myself out of the situation by moving on to employment elsewhere. Running away again.

Since starting the Enfys Acumen however, becoming my own boss and having no-one else to blame as it were, I have put a huge amount of effort into personal development and understand now that I had placed myself in a position that I was setting myself up failure. Nobody is perfect and managers and staff have a shared responsibility to the team-playing role.

I have written before about teams and how in a team you have some people you are completely comfortable with and others you don't necessarily want to have much to do with, but recognise they too have a crucial role to play. See my blog post on Teamwork and Bicycles.

The rest of this post gives 10 tips on developing better relationships. I wish I'd discovered them sooner. If you are in a role where other people aren't meeting your expectations, I'm sure you'll find them useful:

1. Remember that however unreasonable someone is acting, their behaviour is derived from a positive intention. When you act as if all behaviour has a positive intention behind it, through discovering it, your life will become more pleasant. An example: You meet an angry person and you think how childish and silly they are. But if you were to ask yourself, "what is the positive intention behind this persons angry behaviour?", you could come up with something useful that allows you to feel more comfortable. For instance people often act angry because behind this they believe it will protect them from harm.

2. When you find yourself feeling uncomfortable in an interaction get some perspective by disassociating. In your mind's eye see yourself and the other person interacting over there, rather like you would if you were to see a video film of the situation.

3. Step into their shoes. This is one of the most powerful methods for gaining wisdom about your relationships. To begin, you imagine communicating with the other person, noticing how they talk, observe their facial expressions and so on. You then step into their shoes and see through their eyes and hear through their ears. So of course you will be looking at yourself! Run through a conversation you've had before, that could have been better. Notice yourself and become aware of how seeing things from this other person's perspective gives you new insights into the relationship.

4. What assumptions are you making about the other person? Are you willing to challenge those assumptions? Pick one. What is the opposite of that? eg narrow minded/open minded.
Now imagine interacting with the person with this new attitude.

5. Step into the WE frame: Think about a person you want to get along with better. Disassociate: Picture both of you interacting in your minds eye. Now allow yourself to find a common purpose between the two of you. Of course if you can't come up with anything you can always fall back on the fact that you are just two human beings who are trying to experience more happiness.

6. Funify your boss (or that irritating colleague). Many people experience difficulties communicating with their boss. It's often due to being too serious. So here is a simple, quick way to inject the antidote: FUN! Okay, picture your boss or whoever. And then notice their facial features. What stands out? Is it their nose, their eyes, eye brows, chin? Now you simply exaggerate those features rather like a caricature cartoonist does. Exaggerate and funify it in such a way that it makes you laugh or at least feel better towards the relationship.

7. No Failure, only feedback (or learning experiences.) A really useful way to make beneficial changes is to view everything as a learning experience. So thinking about a relationship you find challenging, notice how you usually respond to the person and then ask yourself, "How else could I respond?" How many different ways could you respond in your interactions? Come up with at least 3 possibilities. This enables your mind to generate more flexibility of behaviour.

8. Often when we experience difficulties in our relationships it is due to focusing on faults. This distorts our perception of the overall relationship, which is really a mixture of good and bad qualities. To re-focus our attention on the bigger picture begin to remember qualities you admire in the other person. Come up with three, picture them, increase the size of the images and place them around an image of the faulty qualities of the person. And remember positive intention, take a look at Tip 1 again!

9. What would be the consequence of staying stuck in the same relationship dynamic with a particular person, say ten years from now?! The fact is if you want to experience better relationships YOU are going to have to change your viewpoints or attitude. It's okay, this can be fairly simple. Imagine stepping into the future ten years from now and look back at that relationship and notice that it has remained in the same stuck pattern year after year for ten years! Looking at it like this, acting as if it could really happen, allow your feelings to arise that make you say, "enough is enough I MUST change!"

10. Think of someone you would like to get along with better. Choose someone of medium level problematic-ness and then read the following questions slowly: Isn't it true that all of the problems that we experience when relating to others is due to OUR feelings? What if we were to change our feelings? This could make things easier couldn't it?

If you are stuck in a professional relationship that is giving you grief in some way, why not try some personal coaching or ask the Enfys Acumen to help with developing a strategy to help your team work together more effectively.

Is your priest or pastor a servant of the Lord or a slave to the church?

As a Christian I am aware of the huge pressures that may be placed on clergy to manage their time effectively, work with limiting resources and deal with the fantastic number of challenges that face them every day from a diverse range of people. I am also aware as a church member, that clergy can often be in quite an isolated position, the kind of management support that is available in other careers and callings may not always be available and it is possible to become stuck in a creative rut or a cycle of procrastination. What I sometimes think of as a slave to the machinery of the church.

If these issues sound familiar, you might like to make sure that your priest, minister or pastor receives a copy of this blog post.

I would be delighted to offer my services as a coach to help your clergy to remain positive and increase their success in their role as a servant of the Lord. More information about the kind of coaching support I can provide and the benefits to the coaching client can be seen on the Enfys Acumen website.

In today’s changing church environment, I am sure you will see how they could be applied to church leadership professions.

As an introductory opportunity I am offering four coaching sessions, by telephone at the client's convenience, for the total fee of £108 (ongoing sessions can be agreed at a favourable rate). Naturally, professional confidentiality will be guaranteed. Please do not hesitate to get in touch if you would like to know more.

Success - creating a life that matters

Are you a successful person? That is a huge question isn’t it? What does success mean? Do you judge success by how much money you have in the bank? How many people you people you employ? Is it determined by the kind of car you drive or the type of house you live in? Success can mean different things to different people can’t it?

I came across a great book recently called Success built to last: creating a life that matters. It is written by Jerry Porras, Stewart Emery and Mark Thompson. They have focused their work talking to over 200 people the world over who have achieved great personal success and fulfilment that will last their lifetime and beyond. Some of the people are famous some are not – just ordinary people who share powerful patterns of lifelong success. I don’t want to give the whole story away and thoroughly recommend that you read book yourself, but would like to share this quotation with you:

“Healthy, sustainable societies require the creation of healthy, sustainable organisations, and great organisations and societies can only be built by human beings who can grow and create meaningful success.”

The book talks about three simple pieces that must fit together for lasting success:

• Meaning

• Thought

• Action

The authors stress that putting these pieces together is not an easy process, but that is what the Enfys Acumen is all about isn’t it?

If you need support to develop your understanding of what the meaning of success is to you, to develop the kind of thought patterns that encourage you to be succesful and to plan the actions you need to take, then why not get in touch today.

Springtime - the promise of a new beginning

As the mornings and evenings grow lighter and as the last of the winter frosts disappear, there is a great feeling of a new beginning. The first trees are in blossom and the others have green buds. The grass is starting to grow faster than even the most avid gardener can mow it. Readers of the Enfys Blog will know that I am a keen gardener and get great pleasure from getting my hands dirty in my allotment, watching seeds I have planted, pop through and the satisfaction that comes from lovingly tending them and harvesting the benefits later in the year. I am confident that a bit of manual labou is really good for the soul and it is true what they say about your own produce tasting so much better than anything you can buy in the shops.

Now don’t you think that this is a great time of year to look back at those New Year resolutions, to review progress and to take any corrective action needed. As a coach with a keen professional awareness of the way that the seasons can affect our feelings and attitudes, can we ponder a little?

The chances are that you made those January resolutions in the midst of a cold, grey and wet winter. That probably made your emotions and optimism pretty cold, grey and wet too. But, when the natural world is bursting with the promise of a glorious spring and the warmth of summer, this is an ideal time to decide that you too will start over and put right anything that you feel needs correction in your own life.

Unless we humans interfere with nature, it has its own graceful balance, don’t you agree?. The old and used makes way for the new and vibrant. Anyone can do the same with their own thoughts and attitudes. Perhaps those fondly held beliefs that served you well in the past are due for an overhaul. Perhaps it is time to restore your own natural balance.

I’m a great believer that balance means harmony rather than discord and I suggest that this should include a brief but thorough examination of all the areas of your life - relationships, career, health, finances, leisure and talents.

Let me describe one coaching client to you:

This man was a success by most material measures. Despite his large house, ample income and luxury car, he was an unhappy person. He had spent so much energy building his business that he had no time left for all those other aspects of his life. As our coaching sessions progressed he began to work on restoring the balance. Within weeks he had found happiness too and without putting any of his material gains at risk either.

I am always happy to discuss this or other aspects of his approach to coaching, absolutely free of any cost or obligation. You can contact me anytime to find out more.

Let me finish with this - Just think, you would have to be a very cold individual indeed to totally ignore the promise of this time of the year. So take some of that promise for yourself and then make sure that it is a promise that is delivered. You deserve nothing less.

Performance management won't happen over night

Regular readers of my articles will know that I am a strong advocate for supporting businesses and organisations to develop a positive culture of accountability to ensure everyone concerned sees what needs to be done, owns it for themselves, has a role in solving the issue and goes off to do whatever is necessary to achieve the needed results.

In his own recent article Dan Martin expounds similar sentiments and asks:

“Is performance management simply about managing the way employees perform?”

“If you answered yes, you'd be wrong” writes Dan. “The process is actually more complex than the phrase suggests and as a result many organisations struggle to successfully embrace it.”

The Enfys Acumen model of organisational development has been addressing this for some time, but why is this approach so relevant?

In simple terms, performance management is the holistic approach to managing performance across an organisation. However, the term does require slightly more description. Angela Baron and Michael Armstrong, from the Chartered Institute of Personnel and Development and two of the UK's leading experts on the subject, define it as:

"A process which contributes to the effective management of individuals and teams in order to achieve high levels of organisational performance. As such, it establishes shared understanding about what is to be achieved and an approach to leading and developing people which will ensure that it is achieved."

Monica Franco, research fellow at the Centre for Business Performance, Cranfield School of Management, says a key element is that the process should be linked to the direction an organisation is taking. "Performance management could be defined as the set of processes by which organisations manage their performance in line with their corporate strategy," she claims.

The experts agree then that where organisations fail on their definition of performance management is when they only focus on the practical processes used. While things such as employee appraisals, talent development and rewards are of course vitally important they are simply the tools which are used to help manage performance. Just having these tools in place is not enough. Effort above and beyond them is required.

As we have been saying, success in a business or organisation is very much about achieving a culture of accountability and this sort of thing just can’t happen over night that’s why a staged approach like ours is so valuable. We suggest that effective performance management needs a four stage process and a strong programme of coaching to ensure people stay on target and receive the kind of support they need and deserve.

Organisational development must be seen as a living process and not something written on a tablet of stone, organisations are after all organic, evolving, growing bodies.

To find out more about the Enfys Acumen organisational development click here or please get in touch we’d love to talk to you about it.