Thursday 26 April 2007

Teamwork and bicycles

My daughter Elinor came home the other day saying that her primary school would be starting an after-school cycling proficiency club in a few weeks and she wanted to join. This got me thinking as always and I remembered an article I wrote some time ago about teams and thought it was worth resurrecting it in the Enfys Blog.

Now teams are one of those areas that some people assume look after themselves - put a few individuals together, call them a team and off we go, but a team is just like a human being though, isn't it?. It is born, grows up and hopefully reaches maturity. It has its own personality, its own needs and characteristics and its own pattern of development.

Just putting half a dozen people together in the same place to work does not make them a team. It makes them half a dozen individuals in the same place. If teams develop well, everybody wins. If they don't, well who knows what might happen, but it is unlikely to be as positive or successful as it could be.

Why not take a few minutes to think about a team that you belong to.

• Does everyone know exactly what the team's purpose and objectives are?
• Is the leadership style and approach participatory, not autocratic?
• Do the team members between them have all the skills and attributes the team needs?
• Is the climate one where people are always open and honest and don't hold back?
• Do team meetings and discussions help you to operate as a real team?
• Do you regularly ask the question, "how are we doing as a team?"

Let’s get back to that bicycle…

Think about a bike and you see that it works because there is a whole range of different components: wheels; pedals; a frame; handlebars and so on. Some components look shiny and some, like the saddle, should make you feel comfortable. The chain on the other hand is probably greasy, and you don't really like getting your hands on it, but you can't operate effectively without a chain.

The makeup of a team is much the same, isn’t it? There will be some people who play a part you are very comfortable with and others you find difficult to handle, who make you feel uncomfortable.

But… teams are people aren’t they? They are not parts of a bicycle. And because teams are people, they are emotional and have feelings.

A key hallmark of an excellent team is its members’ ability to say what they think or feel, without putting other people down or being put down themselves. For individuals to make a worthwhile contribution they have to feel valued and listened to, even if they don’t always get their own way. They have to feel other people want to hear from them.

What kind of team member are you?

• Do you listen to other people’s contributions? Remember - listening is an active process. It isn’t the same as waiting your turn to speak

• Do you accept that you aren’t the only one with feelings who get hurt? Everyone does, so put yourself in their shoes and don’t take it personally or make it personal

• Do you recognise the importance of all the other team members and the roles they play? Accept that someone is trying to make a positive contribution and accept that a quiet individual may need encouragement to speak their mind

• Do you deal with the facts, not the individual? If you disagree with a point of view say “I disagree with the point of view”, not “That’s stupid”

• Do you respond or do you react? Think for a couple of seconds before you launch in with a personal counter-attack, especially when it is someone whose team role is very different to yours

Is it time to give your team some TLC?

There is no need to struggle with trying to make the group of people you work with or sit on the same committee with you into a team. The Enfys Acumen would be delighted to give you the help you need. Why not get in touch today?

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